Refund Policy
Last Updated:  August 15, 2025

All Sales  from the Member's Store Are Final
Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer refunds or exchanges for any products or services sold through Desert Threads website Members Store.

Non-Refundable Items or Services
All items or services purchased from Desert Threads  are non-refundable unless otherwise specified in writing by Desert Threads . This policy applies but is not limited to:

• Membership fees
• Event registrations
• Digital products
• Store merchandise
• Sale items

Exceptions to the No Refund Policy
The only exceptions to our No Refund Policy include:

•  Classes- Participant Cancellation   - 
•  Participants who notify the Education Chair prior to the published negotiated participant cancellation day, will receive a full refund of the paid class fee. (The cancellation date will typically be 7 business days before the class unless otherwise negotiated in the contract.) 
• Cancellation after the published cancellation date will result in forfeiture of all fees. 
• Kit/Pattern fees are NOT refundable regardless. –
• Class Cancellations  -  Classes can be cancelled due to lack of participation or teacher conflict.

• Wrong Item Sent: If you receive an item different from the one you ordered, please notify our customer service within  5 days for a possible refund or exchange.
• Incomplete Service: If a purchased service is not fully delivered or does not meet the predefined criteria as advertised, a partial or full refund may be considered.
• Expired Products: Receiving a product in an expired condition warrants a report to our customer service within [Insert time period, e.g., 5 days] for potential refund or replacement.
• Legal Requirements: Following applicable laws, any other conditions or circumstances where we are legally required to offer a refund will be honored.

How to Contact Us
For any questions or concerns regarding this No Refund Policy, please contact us at:

• Email: Info@desertthreads.org